Welcome to The Healing Space, Westerham! We are delighted to have you here. Before using our services or booking any appointments, please take a moment to review our comprehensive Terms and Conditions. By accessing or using our services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using our services.

 

1. Definitions

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• "The Healing Space, Westerham," "we," "us," or "our" refers to the business entity providing healing and wellness services to clients.

• "Client," "you," or "your" refers to the individual accessing or using our services and facilities.

• "Services" refers to all healing, wellness, and therapy services offered by The Healing Space, Westerham.

• "Practitioner" refers to any professional providing services at The Healing Space, Westerham.

 

2. Scope of Services

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The Healing Space, Westerham, offers a range of services including but not limited to, Reiki, Facial Rejuvenation and Indian Head Massage services designed to promote physical, emotional, and spiritual well-being. The specific services offered may be subject to change at our discretion.

 

3. Client Responsibilities

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a. Health Conditions: As a client, it is your responsibility to disclose any relevant health conditions, medical history, or concerns before using our services. This information will be treated confidentially and will help our  provide you with the best and safest experience possible.

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b. Informed Consent: By using our services, you provide informed consent to receive the treatments and therapies offered at The Healing Space, Westerham. If you have any questions or concerns about the services, please discuss them with our practitioners before proceeding.

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c. Safety and Hygiene: Clients must adhere to all safety guidelines and instructions provided by The Healing Space, Westerham, and its practitioners. Maintain proper personal hygiene when attending sessions or using our facilities.

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d. Respectful Behavior: All clients are expected to treat practitioners and fellow clients with respect and courtesy. Any disruptive or inappropriate behavior may result in immediate termination of services without a refund.

 

4. Booking and Cancellation

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a. Booking: To secure an appointment for our services, clients are required to make a reservation through our website, phone, or in-person at The Healing Space, Westerham.

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b. Cancellation: If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee, which will be outlined in our cancellation policy.

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c. No-shows: If you fail to attend a scheduled appointment without prior notice, you may be charged a no-show fee, and future appointments may require pre-payment.

 

5. Payments and Refunds

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a. Payments: The fees for our services are clearly stated on our website or can be obtained by contacting The Healing Space, Westerham. Payment must be made in full at the time of booking, unless otherwise agreed upon.

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b. Refunds: Refunds will be granted only in specific circumstances, such as if we are unable to provide the service or if there is a technical error in the booking process. Otherwise, our services are non-refundable.

 

6. Intellectual Property

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All intellectual property rights related to The Healing Space, Westerham, including but not limited to logos, designs, content, and materials, are owned by us. Clients must not use, reproduce, or distribute any of our intellectual property without prior written consent.

 

7. Limitation of Liability

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a. Assumption of Risk: Clients acknowledge that participation in certain healing and wellness services may involve physical activities and inherent risks. By using our services, clients assume all responsibility for any potential risks and agree to release The Healing Space, Westerham, and its practitioners from any liability arising from such risks.

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b. No Medical Claims: The Healing Space, Westerham, does not make any medical claims or guarantees about the effectiveness of our services for specific health conditions. Our services are intended to complement traditional medical treatments and should not be considered a replacement for professional medical advice or treatment.

 

8. Privacy and Data Protection

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The Healing Space, Westerham, values your privacy and will handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

 

9. Amendments to the Terms and Conditions

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The Healing Space, Westerham, reserves the right to modify these Terms and Conditions at any time without prior notice. Any updates or changes will be effective immediately upon posting on our website.

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10. Governing Law and Jurisdiction

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These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

 

Thank you for choosing The Healing Space, Westerham. We are here to support you on your wellness journey. If you have any questions or concerns about our Terms and Conditions, please contact us for clarification.

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These terms and conditions were last updated on 19th July 2023.